Information we collect about you
We collect information about you when you or your company enquire about our services or enter into a contract or any contractual deal with us (“Our Services”). We also collect information about you when you voluntarily complete customer questionnaires, participate in surveys or provide feedback to us.
We also collect your full name and e-mail address when you voluntarily sign up with us for news and updates. These sign ups are managed by MailChimp.
Use of the information we have about you
We will use information about you to enable us to carrying out Our Services. We will retain your personal details, including contracts, invoices, surveys and enquiry and feedback forms, for a period of 6 (six) years, in order to comply with any legal obligations or deal with any disputes that may arise within this period.
We will not disclose your personal data unless required to do so by law, or with your explicit consent. Wherever possible we will discuss any disclosure with you in advance. We will never pass on your information to a third party for marketing purposes unless we have your consent.
We may share your information with selected third parties including but not limited to:
business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you relating to the Services you receive from us;
analytics and search engine providers that assist us in the improvement and optimisation of our site.
We will use your information to provide you with details about other Services that we offer that we think will be relevant to you or of may be of interest to you.
We would like to send you information about Our Services which may be relevant to you or of may be of interest to you.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at email@example.com
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information please email us at firstname.lastname@example.org.
If your personal details change, or it comes to your attention that the information we hold about you is inaccurate in any way please let us know and we will make the appropriate corrections.
Storage of your personal information
All information you provide to us is stored on our secure CRM system, in our emails and on our secure cloud storage.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.